Spiceworks™, Inc. today announced that IT professionals at small and mid-sized businesses (SMBs) can now manage and automate printer ink and toner purchasing directly within the Spiceworks social network for IT. The new social commerce feature will make it easier for the 1.6 million IT pros in Spiceworks to keep their printers up and running, while giving ink and toner suppliers access to more than $3 billion in refills every year.
Spiceworks users, who are responsible for managing and maintaining 10.9 million printers for over 1 million businesses worldwide, will now be able to track ink and toner usage levels on networked printers, receive automated alerts when levels run low, and then easily purchase refills – all within the Spiceworks network. The streamlined approach, which helps IT pros to more easily manage the technology purchasing process, is one of the first examples of automated buying within a social business network.
“Today, we’re taking a big step forward in helping businesses automate the last link in the IT management lifecycle – the buying process,” said Scott Abel, co-founder and CEO of Spiceworks. “By facilitating connections between IT pros and technology vendors, we’re creating a passionate community where marketers and decision makers can interact and help each other do their jobs. Whether it’s ink, computer warranties or cloud services, our goal is to make Spiceworks the place for everything IT for technology buyers and sellers.”
“The technology purchasing workflow has typically been a cumbersome part of the IT support workload, especially forsmall and mid-sized companies, who have limited staffing and financial resources.” said Jonah Kowall, Research Director, Gartner. “By integrating social buying, and the ability to gather multiple bids into a free, easy to use platform, businesses can streamline how technology assets are procured and managed.”
The new printer ink and toner buying capabilities are currently available to Spiceworks users in the United States. In the comingmonths, Spiceworks will deploy the features in additional regions around the world.
- Spiceworks Automates Printer Resupply (readwriteweb.com)
- Spiceworks Simplifies IT Management With Newest Update of Helpdesk Software (your-story.org)